Receptionist

Position Summary
To carry out the day-to-day front office activities. The role is pivotal in creating a welcoming environment while providing essential administrative support. 

Major Accountabilities 
Guest Relations
•    Greet guests with professionalism and courtesy, ensuring a positive first impression.
•    Provide accurate information regarding services and direct guests to the appropriate personnel or departments. 
•    Maintain a courteous and professional demeanor in all interactions. 
•    Strive to enhance the overall experience of KAPSARC and KSPP visitors and employees. 
Administrative Support
•    Handle incoming phone calls, emails, and mail correspondence with promptness and efficiency.
•    Ensure the reception area is organized, tidy and conducive to a professional environment. 
•    Perform general administrative tasks, including filing, data entry and document preparation. 
Policies, Systems, Processes and Procedures
•    Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
Reporting
•    Analyze the information and prepare reports and dashboards in a timely and accurate manner to meet the requirements, policies, and quality standards.
Related Assignments
•    Perform any other duties which the organization may require to be carried out.     
•    Coordinate main meeting rooms when required.

Qualifications and Experience 
Recommended Qualifications and Years of Experience
•    Diploma or Bachelor’s degree in Business Administration, Office Administration, or any other related field.
•    Prior experience as a receptionist or in a similar administrative role is preferable.