Associate - Management Support

Position Summary
To provide administrative support and assist with tasks within the office of the President as needed. The role is responsible for composing a wide range of communications, letters, and documents. 

Major Accountabilities 
Administrative Communications
•    Manage and streamline internal and external communications, ensuring clarity and professionalism. 
•    Draft, edit, and oversee the distribution of memos, correspondence, and other communications from the President’s office.
•    Work closely with the leadership to gather information and communicate key messages. 
•    Foster strong relationships with internal and external stakeholders to enhance communication effectiveness. 
•    Follow up on and gather feedback on correspondence and emails from the President’s office.
•    Serve as a primary point of contact for communications with government bodies and external stakeholders, ensuring timely and effective information exchange. 
•    Provide administrative support as required. 
Policies, Systems, Processes, and Procedures
•    Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.
Reporting
•    Analyze information and prepare reports and dashboards in a timely and accurate manner to meet the requirements, policies, and quality standards.
•    Perform any other duties as assigned by the organization.     

Key Relationships
Internal
•    Executive team
•    Others, as needed
External
•    Stakeholders
•    Regulatory/government entities
•    Others, as needed

Qualifications and Experience 
Recommended Qualifications and Years of Experience
•    Bachelor’s degree in Office Administration, Business Administration, or a related field with 2-5 years of experience, or
•    Master’s degree in Office Administration, Business Administration, or a related field with 0-3 years of experience.